{"id":298131,"date":"2024-04-03T06:26:37","date_gmt":"2024-04-03T13:26:37","guid":{"rendered":"https:\/\/www.saastr.com\/?p=298131"},"modified":"2024-04-15T11:54:56","modified_gmt":"2024-04-15T18:54:56","slug":"how-to-navigate-the-shift-to-generative-ai-with-pagerdutys-ceo-jennifer-tejada","status":"publish","type":"post","link":"https:\/\/www.saastr.com\/how-to-navigate-the-shift-to-generative-ai-with-pagerdutys-ceo-jennifer-tejada\/","title":{"rendered":"How to Navigate the Shift to Generative AI with PagerDuty&#8217;s CEO Jennifer Tejada"},"content":{"rendered":"<p style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">As the kickoff to our first fully digital SaaStr AI Day, <a href=\"https:\/\/www.saastr.com\/hyperscaling-post-ipo-with-pagerdutys-ceo-jennifer-tejada-podcast-485\/\" target=\"_blank\" rel=\"noopener\">Jennifer Tejada<\/a>, the CEO of PagerDuty, chatted with Jason Lemkin, SaaStr CEO and Founder, about navigating the shift to Generative AI and what <a href=\"https:\/\/www.saastr.com\/category\/topics\/ai\/\" target=\"_blank\" rel=\"noopener\">Artificial Intelligence<\/a> in SaaS might look like in the next 6 months, as well as years to come.<\/span><\/p>\n<p style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Jennifer has been at PagerDuty since 2016, a disruptive company that took automation to the next level before AI was hot in 2024. Before diving into all things AI, Jason asked Jennifer, \u201cHow do you keep going long in this industry when so many CEOs have left?\u201d\u00a0<\/span><\/p>\n<p><iframe title=\"YouTube video player\" data-src=\"https:\/\/www.youtube.com\/embed\/u3EzlYlTPc0?si=LAjuLCGXWjhFfNu7\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/p>\n<p><iframe title=\"Spotify Embed: SaaStr 735: How to Navigate the Shift to Generative AI with PagerDuty\u2019s CEO Jennifer Tejada\" style=\"border-radius: 12px\" width=\"100%\" height=\"152\" frameborder=\"0\" allowfullscreen allow=\"autoplay; clipboard-write; encrypted-media; fullscreen; picture-in-picture\" data-src=\"https:\/\/open.spotify.com\/embed\/episode\/0ED5MEnN7UTmgPOEwHbhky?si=cb3a15aa146f4149&#038;utm_source=oembed\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/p>\n<h2><span style=\"font-weight: 400;\">How to Buck Up and Go Long in SaaS?<\/span><\/h2>\n<p style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u201dI\u2019m eight years into a three-year gig,\u201d Jennifer jokes. How do you go long in SaaS? Start with your motives and why you want to be a CEO. Jennifer <span data-slate-fragment=\"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\">emphasized the importance of having the right motives and values as a leader, such as growing people, expanding markets, and building value for others, to sustain long-term success.<\/span><\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">One reason Jennifer still does this after a couple of decades in business is because she loves seeing a person achieve something they didn\u2019t think was possible for them. As a CEO, you constantly ask people to do things they might think are unreasonable or impossible, and then they achieve it.\u00a0<\/span><span style=\"font-weight: 400;\">It all comes down to what you believe and what you\u2019re willing to stand behind over time. <\/span><span data-slate-node=\"text\">Tejada still sees a lot of value in helping people achieve their full potential and the fulfillment that comes from building a diverse and high-performing culture.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Where\u2019s the Line Between Automation and AI?<\/span><\/h2>\n<p style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">It\u2019s a little blurry for people. PagerDuty has a long history with AI because they&#8217;ve used analytical AI and a foundational model long before Jennifer even joined the company. The three co-founders were gathering data in hot storage to respond more effectively to instances with the benefit of historical and technical context.\u00a0<\/span><\/p>\n<p style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u201cContext is magic, but it\u2019s often hard to come by when solving really complex problems,\u201d Jennifer says.\u00a0<\/span><\/p>\n<p style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">When we talk about GenAI today, there\u2019s a lot of low-hanging fruit for reducing some of the junk on your desk, neat consumer apps that make you look prettier on Instagram, and generating a first draft of your resume.\u00a0<\/span><\/p>\n<p style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><strong>But the real value is surfacing deep context that helps humans to do incredible things at a much faster rate<\/strong>. That\u2019s where true automation will be, in the disruptive work that people are freed up and enabled to do and do more effectively and quickly due to having the assistance and rich context.\u00a0<\/span><\/p>\n<p style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">As a startup, you can look at it a few ways.\u00a0<\/span><\/p>\n<ol style=\"font-weight: 400;\">\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">How do I leverage GenAI in my operations to become more efficient?\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">How do I leverage GenAI in my product to drive competitive advantage?\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">How about bringing more value to customers in a much shorter time frame?\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Or supporting customers by enabling GenAI?\u00a0<\/span><\/li>\n<\/ol>\n<p style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Most of PagerDuty\u2019s customers are Enterprises, and they\u2019re in varying places on the continuum in their journey of adopting GenAI. They differ from startups because they\u2019re Fortune 100 companies with a lot of legacy, incumbency, and regulation.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Are Enterprise Leaders Excited About GenAI?<\/span><\/h2>\n<p style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u201cGenAI is absolutely accelerating the appetite for automation,\u201d Jennifer says. CIOs now understand that if they don\u2019t figure out how to use automation as a lever to improve margins, customer experiences, and innovation with fewer resources, they\u2019ll be the ones without a job at the end of the year.\u00a0<\/span><\/p>\n<p style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">There is an openness and appetite from CIOs, COOs, and Heads of Revenue saying, \u201cHelp me figure out how to replace some of the work my humans are doing so I can free them up to move up the value chain,\u201d or \u201cHelp me improve my margins so I earn the right to be here in a few quarters.\u201d\u00a0<\/span><\/p>\n<p style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">That shift in appetite and willingness to experiment are pronounced. There is an expectation that GenAI will do more than just automate simple stuff. Eventually, it will build its own code, repair its own code, and manage customer conversations in a way that the customers might not be able to tell if it\u2019s a human or intelligence.\u00a0<\/span><\/p>\n<p style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">All of that is realistic, but most GenAI adopted now still requires a human in the loop for oversight and judgment. Experimentation and learning still have to happen, and there is a need for smart, strategic employees to monitor how AI is working to improve the product market fit, application, and safety for their customers.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Can You Be Competitive as a Vendor Without AI?\u00a0<\/span><\/h2>\n<p style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">It depends on the utility of your product and platform as it is. PagerDuty knew right away that fidelity would be important. Their customers trust that when they\u2019re orchestrated into an incident process, it\u2019s not going to be a false positive or negative.\u00a0<\/span><\/p>\n<p style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">So, if you start spraying AI-generated junk at them and reduce the integrity of the entire platform, that\u2019s no good. They told customers early that they would go slow to go fast to make sure they weren\u2019t shipping garbage and eroding trust.\u00a0<\/span><\/p>\n<p style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Delivering that level of fidelity at scale is a technically and architecturally challenging problem to solve for.\u00a0<\/span><\/p>\n<ol style=\"font-weight: 400;\">\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">You have to understand what customers expect from you already and continue to deliver on your value prop.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">There\u2019s a lot of low-hanging fruit that\u2019s low value with GenAI. That stuff will become table steaks quickly.\u00a0<\/span><\/li>\n<\/ol>\n<p style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The most interesting innovation is often from the teams that understand the problem the most. Usually, they don\u2019t have the most data scientists or experience in AI. Yet, they can articulate a big, hard problem and start chipping away at how GenAI can help them solve it.\u00a0<\/span><\/p>\n<p style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">PagerDuty just launched a survey to Fortune 100 CIOs, and <\/span><b>100% of them said they have concerns about the security, privacy, and data risk of the technology<\/b><span style=\"font-weight: 400;\">. As startup and tech leaders, we need empathy for where they\u2019re coming from.\u00a0<\/span><\/p>\n<p style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">We can take higher risks in a less regulated industry than a peer in an investment bank or healthcare business.\u00a0<\/span><\/p>\n<p style=\"font-weight: 400;\"><b>51% said they\u2019ll only adopt GenAI after they have the right guidelines in place.<\/b><span style=\"font-weight: 400;\"> Those guidelines are still evolving in terms of how you create a framework for responsible AI in a company that has tens or hundreds of thousands of employees.\u00a0<\/span><\/p>\n<p style=\"font-weight: 400;\"><b>98% actually paused AI experiments to establish policies, and yet only 29% feel like they have the right guidelines in place.\u00a0<\/b><\/p>\n<p style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">These stats show how early the big businesses are in this journey. Leaders in the Fortune 100 know that cybercriminals are getting increasingly more sophisticated and can leverage GenAI, too.\u00a0<\/span><\/p>\n<p style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Zero trust isn\u2019t enough.\u00a0<\/span><\/p>\n<!--[if lt IE 9]><script>document.createElement('audio');<\/script><![endif]-->\n<audio class=\"wp-audio-shortcode\" id=\"audio-298131-1\" preload=\"none\" style=\"width: 100%;\" controls=\"controls\"><source type=\"audio\/mpeg\" src=\"https:\/\/www.saastr.com\/wp-content\/uploads\/2024\/04\/SaaStr735HowtoNavigatetheShifttoGenerativeAIwithPagerDutysCEOJenniferTejada.mp3?_=1\" \/><a href=\"https:\/\/www.saastr.com\/wp-content\/uploads\/2024\/04\/SaaStr735HowtoNavigatetheShifttoGenerativeAIwithPagerDutysCEOJenniferTejada.mp3\">https:\/\/www.saastr.com\/wp-content\/uploads\/2024\/04\/SaaStr735HowtoNavigatetheShifttoGenerativeAIwithPagerDutysCEOJenniferTejada.mp3<\/a><\/audio>\n<h2><span style=\"font-weight: 400;\">If Zero Trust Isn\u2019t Enough, What Is?\u00a0<\/span><\/h2>\n<p style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">How you respond is what matters now\u2014anticipating the unexpected and being ready for it. One thing customers talk about isn\u2019t downtime and outages. It\u2019s disruption. Someone is getting access, sitting dormant for a while, and blowing you up with a supply chain attack when they want to.\u00a0<\/span><\/p>\n<p style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Beyond zero trust is anticipating that and being prepared to respond to an event quickly to prevent it from becoming a material business impact.\u00a0<\/span><\/p>\n<p style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Today, public companies are required to file material events within four business days, but how do you define a material event?\u00a0<\/span><span style=\"font-weight: 400;\">How we classify and communicate these things with customers matters. Gone are the days of building a moat and trying to keep everyone out. Folks don\u2019t want to react to something. They want to use AI to seek out problems and find root causes before they rise to the surface.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">It Takes Time to Change a Culture<\/span><\/h3>\n<p style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">It takes customers time to change their culture. PagerDuty\u2019s customers have an operations chasm to cross. They\u2019ve modernized a lot of their tech stack and people, but their work still looks a lot like it did after World War II \u2014 a military-designed command and control with authority at the top, approval loops, etc.\u00a0<\/span><\/p>\n<p style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">That\u2019s not how consumers think. They want a perfect experience now, and if they don\u2019t get it, they\u2019ll go elsewhere. We have to cross the chasm of the old way to how consumers expect it to work, and GenAI is the only answer right now.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">How Have Conversations Changed Over the Past 18 Months?<\/span><\/h2>\n<p style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">PagerDuty customers are worried about three things.\u00a0<\/span><\/p>\n<ol style=\"font-weight: 400;\">\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Protecting revenue<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Improving margins<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Mitigating risk<\/span><\/li>\n<\/ol>\n<p style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">There isn\u2019t a structured roadmap for freeing up resources to invest in GenAI that can solve some of these problems, and there\u2019s a lot of noise for decision-makers about where they will see value.\u00a0<\/span><\/p>\n<p style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">One recommendation Jennifer has for every product leader is to ensure you have a way to surface value realization in product. Do like Doordash and tell your customers in the app how they just saved $12 on their order.\u00a0<\/span><\/p>\n<p style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Over the last 18 months, on earnings call, Jennifer noted that:<\/span><\/p>\n<ul style=\"font-weight: 400;\">\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Sales cycles are longer because more approvals are required.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Decisions are also centralized \u2014 the bring your own tool to work jig is up. CIOs and CFOs who have done the work to centralize decision-making around technology investments won\u2019t redistribute that authority anytime soon because that control gives them margin leverage.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Customers are being much more cautious, not buying ahead of their needs or being able to anticipate things like headcount growth or budget certainty as effectively as they had in the past.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Contracts are going all the way up to the CEO for signature, which is almost unbelievable. The way you engage customers has to change, and you have to be able to show what the returns are before renewal time.\u00a0<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400;\">Will Humans Be in the Loop in 2025, \u201826, and \u201827?<\/span><\/h2>\n<p style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><strong>\u201dThere will be humans in the loop and fewer jobs to be done,\u201d Jennifer says.<\/strong> Roles will evolve into higher-value work over time. Looking back in history at every other disruptive automation or technical step-change, whether the smartphone or Cloud computing, people stepped up their game and built more creative and interesting things.\u00a0<\/span><\/p>\n<p style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Everything in the industry runs on software. More of those jobs over time will need less supervision, which frees up smart people to do higher-value things.\u00a0<\/span><\/p>\n<p style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">GenAI will make for better software, too. There will be new problems to solve, and we can already see that GenAI is driving a faster proliferation of complexity, which means more events and incidents.\u00a0<\/span><span style=\"font-weight: 400;\">While GenAI should reduce some of that complexity, it\u2019s more about how leaders evolve these roles for people ahead of the jobs being subsumed by GenAI.\u00a0<\/span><\/p>\n<p style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u201cI haven\u2019t seen any great companies with fewer engineers. They just build better software,\u201d Jason says. \u201cIt\u2019ll be a step function in quality, but we won\u2019t have a lot of one-person, billion-dollar companies.\u201d\u00a0<\/span><\/p>\n<p style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">While software is showing up in places we didn\u2019t expect, it\u2019ll still require customers to be willing to try it. This is why this time in history is so exciting. What will it mean for society? And what are the big problems that will come alongside it, like any new technology?\u00a0<\/span><\/p>\n<p><iframe title=\"YouTube video player\" data-src=\"https:\/\/www.youtube.com\/embed\/u3EzlYlTPc0?si=LAjuLCGXWjhFfNu7\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/p>\n<p><iframe title=\"Spotify Embed: SaaStr 735: How to Navigate the Shift to Generative AI with PagerDuty\u2019s CEO Jennifer Tejada\" style=\"border-radius: 12px\" width=\"100%\" height=\"152\" frameborder=\"0\" allowfullscreen allow=\"autoplay; clipboard-write; encrypted-media; fullscreen; picture-in-picture\" data-src=\"https:\/\/open.spotify.com\/embed\/episode\/0ED5MEnN7UTmgPOEwHbhky?si=cb3a15aa146f4149&#038;utm_source=oembed\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Jennifer Tejada, CEO of PagerDuty, discusses the influence of AI on business workflows, focusing on automating operations, maintaining customer trust, and navigating generative AI challenges. Together with SaaStr CEO and Founder Jason Lemkin, they addresses the role of AI in managing incidents, improving efficiency, and changing decision-making in enterprises. Lastly, we delve into how AI and human roles can coexist, foreseeing a shift towards high-value work as automation increases, with a call for leaders to embrace AI&#8217;s potential while adapting to technological advancements.<\/p>\n","protected":false},"author":13,"featured_media":298195,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","om_disable_all_campaigns":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpscp_schedule_draft_date":"","_wpscp_schedule_republish_date":"","_wpscppro_advance_schedule":false,"_wpscppro_advance_schedule_date":"","_wpscppro_custom_social_share_image":0,"_facebook_share_type":"","_twitter_share_type":"","_linkedin_share_type":"","_pinterest_share_type":"","_linkedin_share_type_page":"","_instagram_share_type":"","_medium_share_type":"","_threads_share_type":"","_selected_social_profile":[]},"categories":[24898,31,29,68,122],"tags":[],"class_list":["post-298131","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ai","category-blog-posts","category-early","category-featured-posts","category-featured-videos"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/www.saastr.com\/wp-content\/uploads\/2024\/04\/maxresdefault-2-scaled.jpg?fit=1000%2C563&quality=70&ssl=1","jetpack_shortlink":"https:\/\/wp.me\/p5oib2-1fyz","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.saastr.com\/wp-json\/wp\/v2\/posts\/298131","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.saastr.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.saastr.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.saastr.com\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/www.saastr.com\/wp-json\/wp\/v2\/comments?post=298131"}],"version-history":[{"count":0,"href":"https:\/\/www.saastr.com\/wp-json\/wp\/v2\/posts\/298131\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.saastr.com\/wp-json\/wp\/v2\/media\/298195"}],"wp:attachment":[{"href":"https:\/\/www.saastr.com\/wp-json\/wp\/v2\/media?parent=298131"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.saastr.com\/wp-json\/wp\/v2\/categories?post=298131"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.saastr.com\/wp-json\/wp\/v2\/tags?post=298131"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}