{"id":309867,"date":"2025-03-10T13:18:45","date_gmt":"2025-03-10T20:18:45","guid":{"rendered":"https:\/\/www.saastr.com\/?p=309867"},"modified":"2025-03-10T12:10:12","modified_gmt":"2025-03-10T19:10:12","slug":"ai-saas-leader-moveworks-sells-for-2-8-billion-but-do-most-of-their-investors-make-any-money","status":"publish","type":"post","link":"https:\/\/www.saastr.com\/ai-saas-leader-moveworks-sells-for-2-8-billion-but-do-most-of-their-investors-make-any-money\/","title":{"rendered":"AI SaaS Leader Moveworks Sells for $2.85 Billion.  But Do Most of Their Investors Make Any Money?"},"content":{"rendered":"<p><img data-recalc-dims=\"1\" decoding=\"async\" class=\"aligncenter size-large wp-image-309893 lazyload\" data-src=\"https:\/\/i0.wp.com\/www.saastr.com\/wp-content\/uploads\/2025\/03\/IMG_7267.jpeg?resize=1080%2C1078&#038;quality=70&#038;ssl=1\" alt=\"\" width=\"1080\" height=\"1078\" data-srcset=\"https:\/\/www.saastr.com\/wp-content\/uploads\/2025\/03\/IMG_7267-1082x1080.jpeg 1080w, https:\/\/www.saastr.com\/wp-content\/uploads\/2025\/03\/IMG_7267-980x978.jpeg 980w, https:\/\/www.saastr.com\/wp-content\/uploads\/2025\/03\/IMG_7267-480x479.jpeg 480w\" data-sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1080px, 100vw\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 1080px; --smush-placeholder-aspect-ratio: 1080\/1078;\" \/><noscript><img data-recalc-dims=\"1\" decoding=\"async\" class=\"aligncenter size-large wp-image-309893\" src=\"https:\/\/i0.wp.com\/www.saastr.com\/wp-content\/uploads\/2025\/03\/IMG_7267.jpeg?resize=1080%2C1078&#038;quality=70&#038;ssl=1\" alt=\"\" width=\"1080\" height=\"1078\" srcset=\"https:\/\/www.saastr.com\/wp-content\/uploads\/2025\/03\/IMG_7267-1082x1080.jpeg 1080w, https:\/\/www.saastr.com\/wp-content\/uploads\/2025\/03\/IMG_7267-980x978.jpeg 980w, https:\/\/www.saastr.com\/wp-content\/uploads\/2025\/03\/IMG_7267-480x479.jpeg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1080px, 100vw\" \/><\/noscript><\/p>\n<p>So the headline is incredibly impressive. \u00a0AI Support \/ Agent leader Moveworks at $100m+ ARR sells to ServiceNow for $2.85 Billion, a 20x-25x ARR exit and a huge, huge price in absolute terms.<\/p>\n<p>It\u2019s ServiceNow\u2019s largest acquisition \u2026 ever.<\/p>\n<p><a href=\"https:\/\/seekingalpha.com\/news\/4418779-servicenow-nears-largest-acquisition-yet-with-3b-moveworks-deal-report\"><img data-recalc-dims=\"1\" decoding=\"async\" class=\"aligncenter size-full wp-image-309868 lazyload\" data-src=\"https:\/\/i0.wp.com\/www.saastr.com\/wp-content\/uploads\/2025\/03\/IMG_7263.jpeg?resize=929%2C681&#038;quality=70&#038;ssl=1\" alt=\"\" width=\"929\" height=\"681\" data-srcset=\"https:\/\/www.saastr.com\/wp-content\/uploads\/2025\/03\/IMG_7263.jpeg 929w, https:\/\/www.saastr.com\/wp-content\/uploads\/2025\/03\/IMG_7263-480x352.jpeg 480w\" data-sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 929px, 100vw\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 929px; --smush-placeholder-aspect-ratio: 929\/681;\" \/><noscript><img data-recalc-dims=\"1\" decoding=\"async\" class=\"aligncenter size-full wp-image-309868\" src=\"https:\/\/i0.wp.com\/www.saastr.com\/wp-content\/uploads\/2025\/03\/IMG_7263.jpeg?resize=929%2C681&#038;quality=70&#038;ssl=1\" alt=\"\" width=\"929\" height=\"681\" srcset=\"https:\/\/www.saastr.com\/wp-content\/uploads\/2025\/03\/IMG_7263.jpeg 929w, https:\/\/www.saastr.com\/wp-content\/uploads\/2025\/03\/IMG_7263-480x352.jpeg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 929px, 100vw\" \/><\/noscript><\/a><\/p>\n<p>A huge exit. \u00a0But do the investors actually make any money here? \u00a0And should you care?<\/p>\n<p>The answers are murky. \u00a0Why? \u00a0Moveworks raised $200m of its $315m in VC Capital in 2021 \u2026 at a $2.1 Billion valuation<\/p>\n<p><img data-recalc-dims=\"1\" decoding=\"async\" class=\"aligncenter size-large wp-image-309870 lazyload\" data-src=\"https:\/\/i0.wp.com\/www.saastr.com\/wp-content\/uploads\/2025\/03\/IMG_7266-scaled.jpeg?resize=1000%2C523&#038;quality=70&#038;ssl=1\" alt=\"\" width=\"1000\" height=\"523\" data-srcset=\"https:\/\/www.saastr.com\/wp-content\/uploads\/2025\/03\/IMG_7266-scaled.jpeg 1000w, https:\/\/www.saastr.com\/wp-content\/uploads\/2025\/03\/IMG_7266-980x513.jpeg 980w, https:\/\/www.saastr.com\/wp-content\/uploads\/2025\/03\/IMG_7266-480x251.jpeg 480w\" data-sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1000px, 100vw\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 1000px; --smush-placeholder-aspect-ratio: 1000\/523;\" \/><noscript><img data-recalc-dims=\"1\" decoding=\"async\" class=\"aligncenter size-large wp-image-309870\" src=\"https:\/\/i0.wp.com\/www.saastr.com\/wp-content\/uploads\/2025\/03\/IMG_7266-scaled.jpeg?resize=1000%2C523&#038;quality=70&#038;ssl=1\" alt=\"\" width=\"1000\" height=\"523\" srcset=\"https:\/\/www.saastr.com\/wp-content\/uploads\/2025\/03\/IMG_7266-scaled.jpeg 1000w, https:\/\/www.saastr.com\/wp-content\/uploads\/2025\/03\/IMG_7266-980x513.jpeg 980w, https:\/\/www.saastr.com\/wp-content\/uploads\/2025\/03\/IMG_7266-480x251.jpeg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1000px, 100vw\" \/><\/noscript><\/p>\n<p>Add in dilution since 2021, carve-outs on the deal, etc. it\u2019s most likely the last round investors just made their money back. \u00a0A 0% gain.<\/p>\n<h3>$200m of the $300m+ raised came in the last round, so likely, 66% of the investor dollars made no return at all, no profit, on a $2.8 Billion exit.<\/h3>\n<p>Now everything is nuanced. \u00a0Tiger Global and another late stage investor put up most of that $200m by leading the last round, although existing earlier stage investors also contributed. \u00a0But the earlier investors all will make money on the deal, some a lot of money. \u00a0So most VCs in the deal will make money. \u00a0It\u2019s just most of the money itself \u2026 won\u2019t make money.<\/p>\n<p>And the reality is, the last round was raised at a very high valuation in 2021. Selling for $2.8 Billion today is more than fair. \u00a0But it also shows how challenging making money at the growth stage can be.<\/p>\n<h3>It used to be growth round investors often blocked these deals. \u00a0I don\u2019t see that as often today, as long as they get their money back.<\/h3>\n<p>Especially when the company\u2019s chances for an IPO or another big round have dimmed. \u00a0The growth investors then are often fine (not happy, but fine) getting their money back when it seems most likely there are no big gains to come. \u00a0The last round investors in Loom\u2019s ~$1B sale to Atlassian also made no money, as the last round was at a $1.2B valuation.<\/p>\n<p>Still, somewhat a crazy world where you can see your B2B AI company for $2.8 Billion \u2026 and most investors don\u2019t make a dime.<\/p>\n<p><strong>Maybe you think that\u2019s the way the cookie crumbles. \u00a0And so it does. \u00a0Who cares about the investors anyway?<\/strong> \u00a0But put your investor hat on. \u00a0Would you want to invest and take a huge amount of not just financial but career risk for the individual investor \u2026 and 4 years later just get your money back with a 0% gain? \u00a0It\u2019s tough. \u00a0I don\u2019t know.<\/p>\n<p><iframe title=\"Top 10 Learnings On What Getting Acquired is Like with Steve Mitzenmacher, Former VP Corp Dev, Own\" width=\"1080\" height=\"608\" data-src=\"https:\/\/www.youtube.com\/embed\/Lly_KyWU7dw?feature=oembed&#038;enablejsapi=1&#038;origin=https:\/\/www.saastr.com\"  allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/p>\n<p>As a founder, I killed myself to make sure all my investors made money. \u00a0Everyone that has ever invested in me, ever, from being a founder to SaaStr Fund itself, has made at least 3x their money. \u00a0Some a lot more, but everyone at least 3x. \u00a0I took delivering those returns as the job, a professional and moral obligation, and as a steward of capital. But perhaps that\u2019s a dated view of things in tech.<\/p>\n<p>I\u2019ll update this post with any more good color here. \u00a0In the end to me, it\u2019s just another remind to be thoughtful about raising at that crazy valuation if you don\u2019t 100.00% see an IPO really coming. \u00a0Because while this was an incredible exit in headline terms, it also suggests \u2026 they didn\u2019t see a bigger IPO coming. And that likely any other exit would be a worse return.<\/p>\n<p>A related post here:<\/p>\n<blockquote class=\"wp-embedded-content\" data-secret=\"an3PnRjXmq\"><p><a href=\"https:\/\/www.saastr.com\/the-arguments-for-not-raising-at-a-unicorn-valuation\/\">The Arguments For Not Raising at a Unicorn Valuation<\/a><\/p><\/blockquote>\n<p><iframe class=\"wp-embedded-content lazyload\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&#8220;The Arguments For Not Raising at a Unicorn Valuation&#8221; &#8212; SaaStr\" data-src=\"https:\/\/www.saastr.com\/the-arguments-for-not-raising-at-a-unicorn-valuation\/embed\/#?secret=Z8qSqwIvC1#?secret=an3PnRjXmq\" data-secret=\"an3PnRjXmq\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" data-load-mode=\"1\"><\/iframe><\/p>\n","protected":false},"excerpt":{"rendered":"<p>So the headline is incredibly impressive. \u00a0AI Support \/ Agent leader Moveworks at $100m+ ARR sells to ServiceNow for $2.85 Billion, a 20x-25x ARR exit and a huge, huge price in absolute terms. It\u2019s ServiceNow\u2019s largest acquisition \u2026 ever. A huge exit. \u00a0But do the investors actually make any money here? \u00a0And should you care?&#8230; <br \/><a class=\"more-link fade\" href=\"https:\/\/www.saastr.com\/ai-saas-leader-moveworks-sells-for-2-8-billion-but-do-most-of-their-investors-make-any-money\/\">Continue Reading<\/a><\/p>\n","protected":false},"author":19,"featured_media":309868,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","om_disable_all_campaigns":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpscp_schedule_draft_date":"","_wpscp_schedule_republish_date":"","_wpscppro_advance_schedule":false,"_wpscppro_advance_schedule_date":"","_wpscppro_custom_social_share_image":0,"_facebook_share_type":"","_twitter_share_type":"","_linkedin_share_type":"","_pinterest_share_type":"","_linkedin_share_type_page":"","_instagram_share_type":"","_medium_share_type":"","_threads_share_type":"","_selected_social_profile":[]},"categories":[24898,31,27,24987],"tags":[],"class_list":["post-309867","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ai","category-blog-posts","category-exit","category-saastr-ai"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/www.saastr.com\/wp-content\/uploads\/2025\/03\/IMG_7263.jpeg?fit=929%2C681&quality=70&ssl=1","jetpack_shortlink":"https:\/\/wp.me\/p5oib2-1iBR","jetpack_sharing_enabled":true,"fifu_image_url":"https:\/\/www.saastr.com\/wp-content\/uploads\/2025\/03\/IMG_7267-1082x1080.jpeg","_links":{"self":[{"href":"https:\/\/www.saastr.com\/wp-json\/wp\/v2\/posts\/309867","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.saastr.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.saastr.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.saastr.com\/wp-json\/wp\/v2\/users\/19"}],"replies":[{"embeddable":true,"href":"https:\/\/www.saastr.com\/wp-json\/wp\/v2\/comments?post=309867"}],"version-history":[{"count":13,"href":"https:\/\/www.saastr.com\/wp-json\/wp\/v2\/posts\/309867\/revisions"}],"predecessor-version":[{"id":309895,"href":"https:\/\/www.saastr.com\/wp-json\/wp\/v2\/posts\/309867\/revisions\/309895"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.saastr.com\/wp-json\/wp\/v2\/media\/309868"}],"wp:attachment":[{"href":"https:\/\/www.saastr.com\/wp-json\/wp\/v2\/media?parent=309867"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.saastr.com\/wp-json\/wp\/v2\/categories?post=309867"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.saastr.com\/wp-json\/wp\/v2\/tags?post=309867"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}