{"id":311303,"date":"2025-04-09T07:12:48","date_gmt":"2025-04-09T14:12:48","guid":{"rendered":"https:\/\/www.saastr.com\/?p=311303"},"modified":"2025-04-14T08:45:46","modified_gmt":"2025-04-14T15:45:46","slug":"5-interesting-learnings-from-workday-at-9-billion-in-arr","status":"publish","type":"post","link":"https:\/\/www.saastr.com\/5-interesting-learnings-from-workday-at-9-billion-in-arr\/","title":{"rendered":"5 Interesting Learnings From Workday at $9 Billion in ARR"},"content":{"rendered":"

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So who will benefit the most from AI in B2B?\u00a0 The hot new start-ups, rocketing to $100m ARR in record time?\u00a0 Or … the established leaders, who can add AI onto their apps and not just expose vastly more functionality, but leverage all that existing customer data, to create something brand new and fresh?<\/p>\n

We’re watching.\u00a0 AI has already completely rebooted many older leaders in the contact center, from Zendesk to Genesys to Intercom, which now are truly AI-first and thus in many ways radically different than they were just a few years ago.\u00a0 And ServiceNow seems to be on that journey.\u00a0 Salesforce is on it, too.<\/p>\n

And what about Workday?\u00a0 The grandad of HR SaaS, Workday?\u00a0 How is The of AI changing it?\u00a0 Well, it’s early.\u00a0 But Workday remains a force of nature<\/a>:<\/p>\n