Here’s the the reality every founder running sales, and every first time VP of Sales and sales leader learns the hard way: You can’t coach someone into being something they fundamentally aren’t. Especially a sales exec. I’ve seen this pattern...
Dear SaaStr: I am a candidate for a VP Sales job. What are great questions to ask the CEO? I’m involved at any given time with 2-3 VP of Sales and CROs searches across SaaStr Fund portfolio companies. One thing is common across all of them: I am shocked how...
The Chief Revenue Officer may be the only GTM role that’s truly AI-proof. But one that has to evolve radically over the coming 24 months. We’re watching AI systematically reshape every corner of go-to-market: Customer support? Already largely automated...
Too many founders make their very first sales comp plan … too confusing. It shouldn’t be. Remember: It’s fine if your first 1-2 sales reps just cover their costs — at first. Ultimately, sales reps just have to bring in 3x-5x what they cost...
The go-to-market landscape has fundamentally shifted in the last 12-18 months. Older playbooks don’t seem to be working as well. And at the same time, the native AI leaders are growing at a pace we’ve simply never seen before. We’ve assembled 30 of the most...
Dear SaaStr: How Do You Handle It When a Prospect Puts a Deal “On Hold”? When a deal goes “temporarily on hold” in your CRM, it’s critical to treat it as a live opportunity, not a lost one. The key is to stay engaged without being overly pushy....
I’ve been in SaaS since 2005 (!). I’ve worked with a number of great SDRs … and a bunch that were there and gone in just a flash. I’ve sat through thousands of sales calls. And now that we’ve rolled out 4+ AI SDRs and BDRs at SaaStr itself,...
Dear SaaStr: What Should The First 2 Weeks Look Like For a New VP of Sales? The first two weeks for a successful VP of Sales in a B2B company should be laser-focused on understanding the business, the team, and the customers. Here’s what they should prioritize. If...
Dear SaaStr: What’s a Good Comp Plan for Our First SDRs? A good SDR compensation structure should be simple, motivating, and aligned with your business goals. Here’s how I’d structure it: 1. Base Salary + Variable Compensation: 60/40 Or So SDRs typically have a...
Lessons from Ron Gabrisco, CRO at Databricks, who joined when the company had less than $1M ARR and helped scale it to become one of the largest pre-IPO companies in the world. Selling to developers and engineers isn’t like selling to any other buyer....
When AI Resurrects “Dead” Leads: A SaaStr Case Study on What Sales Teams Miss, But AI Can Catch Our sales AI reactivated 4 leads in past 48 hours that our human sales team said were dead / not-interested All took a meeting asap Something to reflect on...
We’ve talked a lot on SaaStr over the years about all different types of VPs of Sales. From Stretch VPs to stage-appropriate VPs. A great checklist here to make sure you’re making the right hire. It’s worth also focusing on a related, high-level...
Just remember, i know they stress you out and drive you a bit nuts But the customers that complain the most are often the ones that care the most. At least, it shows they aren't leaving. Yet. — Jason ✨👾SaaStr 2025 is May 13-15✨ Lemkin (@jasonlk) December 9,...
Dear SaaStr: How long does it usually take to close a deal in SaaS? Ok, here’s a really rough set of timelines to how long it takes to close an Opportunity in SaaS: So: A $5k deal, or say $499 a month, can often be closed in a call or two. Certainly the buying...
"Crummy outbound may not work that well these days. But great outbound still works like magic." pic.twitter.com/DwjcgRLOVA — Jason ✨👾SaaStr 2025 is May 13-15✨ Lemkin (@jasonlk) January 31, 2025 These days, it can really feel like the Old Bag of Sales...